Noida, Uttar Pradesh, 1st December, 2025 : EOSGlobe, India’s
leading business process management and customer experience management company,
announced the launch of its new 30,000 sq. ft. delivery centre in Noida,
marking a significant expansion of its national operations and reinforcing
NCR’s position as one of India’s fastest-growing hubs for advanced digital and
customer experience (CX) services. The centre will create over 500 jobs in its
first phase across CX operations, digital support, automation-led workflows,
and back-office processes.
EOSGlobe plans to steadily scale the centre’s capacity
over the next few years as demand grows for digitally empowered customer
operations and automation-driven business processes. EOSGlobe’s investment is
expected to generate significant economic multiplier effects in the region,
including indirect employment for 2,000+ individuals through facilities
management, transportation, food services, and local vendors.
The new facility is designed as EOSGlobe’s northern
flagship for AI-enabled CX, digital operations, and modern BPM services,
supporting clients across insurance, banking, retail, healthcare, and emerging
tech. With this expansion, the company deepens its delivery footprint to serve
both domestic and global enterprises looking for scalable, high-quality digital
services from India.
The Noida centre will also house EOSGlobe’s Innovation
Lab, focusing on developing proprietary solutions for process automation,
predictive analytics, and conversational AI. The lab will collaborate with
Indian startups and technology partners to co-create solutions for global
markets.
Abhinav Arora, MD & CEO, EOSGlobe, said, “Noida has emerged as a strategic talent
corridor for the services economy — the mix of digital skills, multilingual
capability, and strong domain knowledge makes it a natural fit for our next
phase of growth. This centre strengthens our ability to deliver future-ready CX
and automation-led solutions at scale.”
The move adds momentum to Noida’s position as one of
the country’s most active service-sector corridors. The city’s connectivity,
steady inflow of trained professionals, and growing commercial ecosystem have
made it a preferred base for companies expanding in the NCR.
The expansion provides a meaningful boost to the
regional economy, adding opportunities for youth, early-career professionals,
and specialists across customer operations and digital workflows. Noida’s
growing infrastructure, strong connectivity, and business-friendly environment
have accelerated the region’s rise as a preferred destination for BPM, GCCs,
and digital services firms.
“We are committed to investing in NCR’s talent
ecosystem and contributing to the region’s economic momentum,” Arora added.
“Our Noida centre will support long-term client delivery, reskilling, and
expansion into next-generation digital services.”
EOSGlobe will also be partnering with leading
universities and technical institutions in the NCR region to establish
internship programs, campus hiring initiatives, and continuous learning
pathways. The company’s ‘Future Skills’ program will provide free training
through various internship programs in digital technologies, data analytics,
and AI tools to 1,000+ young professionals over the next three years. As part
of its corporate social responsibility initiative, EOSGlobe will also sponsor
digital literacy programs to underprivileged youth through its tie-ups with
NGOs in the NCR region.
About EOSGlobe
EOSGlobe is a leading provider of business process
management and digital customer experience services, supporting global
organisations across banking, insurance, technology, ecommerce, healthcare, and
consumer sectors. With a strong focus on talent development and technology
driven delivery, EOSGlobe blends human expertise with digital innovation to
create world class customer experiences.
